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Diecast Forums 1:24, 1:18, 1:43 scales.
Diecast Forums 1:24, 1:18, 1:43 scales.
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 Automodello pre-order issues

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abaucom21 Posted - 09/30/2022 : 16:25:23
Hate to post a negative, however feel it is time to speak up.
Back in 2018, ordered their Riviera and Eldo. Models received, they are beautiful. At the same time I pre-paid, pre-ordered a 1935 Graham.
A few years ago contacted Automodella regarding the production of the Graham. Was told they would not reimburse me, perhaps my payment could be credited for a future model.
Been five years since I pre-ordered and pre-paid for a model.
I want my money back with inflation.
Want the 1961 Cadillac 62 conv. How many years before that model is available?
4   L A T E S T    R E P L I E S    (Newest First)
abaucom21 Posted - 10/23/2022 : 19:56:52
All is good on this date.
Had to prove my web order (copied / saved from years ago) and show my credit card statement from years ago. Finally received a check from Diecasm for my prepayment for the Graham. Hard to believe they had no records that I had prepaid for a model about five years ago.

I have many of their models, all excellent and worth the money. They proposed a 1962 Cad. I really want that model. However, do not think I will pre-pay for a model in advance.

abaucom21 Posted - 10/04/2022 : 15:48:12
Since I posted (09/30/2022), no email response from Automodella.
Gene Posted - 09/30/2022 : 20:52:18
I agree Bill. I always waited until a model was released. In Al's defense he should at least be able to get a refund, that's just not right.
Skylark Posted - 09/30/2022 : 18:34:02
This is why I never pre-order anything; you just never know

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